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Warren McCrea

Common Issues Holding Your Business Back



You've had some success but are wondering why things aren't growing and improving like you thought they would.


Here are some common reasons why your business isn't growing, your people aren't engaged, and it's just so damn hard to get anything done.


Hiring decisions are often driven by desperation or immediate necessity rather than strategic planning


As businesses expand and evolve, it is common to delegate various tasks and responsibilities to others while focusing on hiring for specific needs or activities rather than considering the broader implications of establishing a solid foundation for sustainable growth. It is not uncommon to come across small companies with fewer than 50 employees that have a multitude of roles such as a head of sales, head of marketing, head of social media, inside sales manager, new business sales manager, and head of sales operations. This raises the question: who is overseeing the holistic revenue strategy in such a fragmented structure?


The adage "too many cooks in the kitchen" rings true in these scenarios, highlighting the potential pitfalls of having an overly complex organizational setup. Without a clear delineation of roles and responsibilities, decision-making processes can become convoluted, leading to inefficiencies and conflicting strategies. A well-thought-out organizational and reporting structure established in advance can mitigate these risks and pave the way for strategic and effective growth as the business scales.


By proactively defining roles, setting clear reporting lines, and aligning objectives across departments, a company can streamline its operations, foster collaboration, and ensure that everyone is working towards a shared vision. This approach not only enhances operational efficiency but also enables better coordination in pursuing revenue-generating opportunities and addressing challenges proactively.


In essence, while it may be tempting to address immediate needs by creating specialized roles, it is essential to consider the broader implications of organizational design on the company's long-term success. A strategic approach to structuring the business can lay a strong foundation for growth, enabling scalability, adaptability, and sustained competitiveness in a dynamic market landscape.


The right people are in the wrong seats


It is not uncommon for organizations to have employees who possess commendable qualities such as being exemplary, enthusiastic, and loyal. However, despite these positive traits, these individuals may find themselves in roles that do not align with their strengths and abilities. This misalignment can lead to frustration and a sense of failure, even though the employees themselves are not lacking in talent or dedication.


One possible reason for this situation could be that these employees were placed in their current positions out of necessity or desperation (see above), rather than based on a careful assessment of their skills and potential. As a result, they may be struggling to perform at their best, which in turn hampers their productivity and limits their contributions to the company.


It is essential for organizations to recognize the importance of placing employees in roles where they can thrive and succeed. By ensuring that individuals are matched with positions that leverage their strengths and interests, companies can unlock their full potential and maximize their impact. This not only benefits the employees themselves but also leads to greater overall success for the organization as a whole.


The wrong people are in the wrong seats


When it comes to filling positions within a company, the traditional approach has been to assess candidates based on their skill set, resume, experience, and performance in structured interviews. While these aspects are undoubtedly important, they do not always guarantee a perfect fit for the team, company culture, values, and overall dynamics. It is crucial to look beyond what is presented on paper and consider how well an individual aligns with the broader ethos of the organization.


The impact of a mismatch between an employee and the team or company can be significant. Bad managers or disgruntled employees have the potential to create a toxic work environment that can quickly spread negativity and demotivation among their colleagues. This, in turn, can severely harm morale, enthusiasm, and overall productivity within the company.


Moreover, many individuals may accept a job primarily for the paycheck, rather than genuine interest in the tasks and responsibilities it entails. This lack of passion or engagement can lead to decreased performance, disengagement, and ultimately affect the company's bottom line. It is essential for organizations to recognize these issues and address them proactively to maintain a healthy work environment and ensure sustained productivity and profitability.


While technical skills and experience are crucial factors in hiring decisions, it is equally important to consider the cultural fit, motivation, and passion of potential candidates. By prioritizing these aspects, companies can build a cohesive and motivated team that drives success and fosters a positive work environment.


Meetings don't seem to accomplish anything


Regular meetings are a common feature in most organizations, serving as a platform for communication, collaboration, and alignment among team members. While these check-in calls, weekly meetings, and all-hands calls may sometimes feel repetitive and obligatory, they are often viewed as necessary evils rather than productive conversations.


By establishing clear objectives, delineating responsibilities, and outlining specific tasks during these meetings, teams can ensure that everyone is on the same page and working towards common goals. This structured approach not only enhances productivity but also minimizes confusion and ambiguity regarding individual roles and expectations.


Moreover, regular meetings provide a valuable opportunity for team members to share updates, discuss challenges, and seek support from colleagues. They serve as a forum for brainstorming ideas, offering feedback, and fostering a collaborative environment where diverse perspectives can be heard and integrated.


In essence, while it is easy to view meetings as mundane or time-consuming, they are, in fact, a cornerstone of effective teamwork and organizational success, if done correctly. By approaching these gatherings with a proactive mindset and a focus on clarity and purpose, teams can leverage them as a powerful tool for driving progress, fostering engagement, and achieving collective objectives.


We don't prioritize training and practicing


The best athletes in the world dedicate countless hours to training and practice, honing their skills and preparing themselves physically and mentally for the challenges they will face in competition. They understand the importance of building a strong foundation through consistent effort and hard work. This commitment to continuous improvement is what sets them apart from their peers and allows them to perform at the highest level when it matters most.


In contrast, the value of training and development in the business world is often underestimated. Some may view it as a luxury or a non-essential activity, failing to recognize its critical role in fostering growth and success. However, just as athletes need to train rigorously to excel in their sport, employees need to undergo training and development to enhance their performance and reach their full potential.


Imagine a scenario where a new account representative is expected to engage with a high-profile client without sufficient preparation or practice. It would be akin to sending a rookie onto the field in a professional sports league without adequate training or guidance. The outcome is likely to be subpar, with missed opportunities and potential setbacks.


By prioritizing training, development, and practice in the business environment, organizations can empower their employees to thrive and succeed. Investing in their growth not only enhances their skills and capabilities but also demonstrates a commitment to their well-being and professional advancement. Ultimately, a culture that values continuous learning and improvement will reap the rewards of a motivated and high-performing workforce.


Culture is the most important factor in the success of your business


Most of us have experienced the dynamic range of personalities in the workplace. There are those colleagues who brighten your day with their presence, making work enjoyable and fulfilling. On the other hand, there are individuals whose mere mention evokes a sense of unease and apprehension. These contrasting interactions shape our daily experiences and influence our overall job satisfaction.


Creating a positive work environment is crucial for fostering productivity and employee well-being. Employees should not feel anxious about going to work, nor should they dread interactions with their managers. Uncertainty about job security and a pervasive atmosphere of negativity can significantly impact morale and performance. When team members spend a substantial amount of time complaining or spreading negativity, it not only affects their own productivity but also poisons the well for their colleagues.


While technical skills can be developed through training and experience, a person's character and personality traits are often deeply ingrained. During the interview process, it is essential to assess not only a candidate's qualifications but also their values, communication style, and attitude towards work. A toxic work environment exacerbates existing issues and amplifies the negative impact on employees. In such conditions, even the most talented individuals may choose to leave in search of a more supportive and nurturing workplace.


By prioritizing a positive workplace culture, organizations can retain top talent, boost employee engagement, and create a conducive environment for growth and success. Investing in fostering a respectful, collaborative, and inclusive atmosphere pays dividends in terms of employee satisfaction, retention, and overall performance.


So what do you do if one or more of these challenges sound familiar to you?


Engage a third party consultant like us here at Indario Advisory Services for expert guidance and insights. By bringing in an external perspective, you can benefit from a fresh set of eyes that is not immersed in the day-to-day operations. This allows for a more objective evaluation of your current situation and enables us to provide valuable suggestions and advice tailored to your specific needs.


At Indario Advisory Services, we encounter common challenges on a daily basis and have developed proven techniques and solutions to address them effectively. Our extensive experience equips us with the knowledge and tools to enhance various aspects of your organization, paving the way for sustained success in the long run.


If you are looking to overcome obstacles and optimize your business performance, do not hesitate to contact us at info@indario.com or 317-210-2670. We are here to support you on your journey towards achieving your goals and driving growth.




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